Support Center

Our team at My Cassa Systems is here to help you keep your business running smoothly. From technical assistance to hardware swaps, we are ready to assist!

Helpdesk

Main Support

Technical, account, or billing assistance for all our merchants worldwide.

support@mycassasystem.com

SLA

Response Times

Standard: Within 24 hours.

VIP Priority: Dedicated WhatsApp support and under 4-hour response for enterprise clients.

Hardware

Replacement

Hardware failure? We ship a replacement once verified. Please include:

Serial Number
Problem Description
Current App Version

Contact Support

Send us a message and an expert will get back to you shortly.